About Hotel Grand Chancellor Townsville

Hotel Grand Chancellor Townsville

Hotel Grand Chancellor Townsville

Our 4 star Hotel Grand Chancellor Townsville, situated in the heart of the business and shopping districts, is fondly known locally as the ‘Sugar Shaker’, due to its unusual shape. Being Townsville’s tallest building, the hotel offers stunning views across the city, Castle Hill and towards Magnetic Island, from our range of contemporary guests rooms and rooftop pool.

Within close walking distance to award winning restaurants & nightlife, key attractions such as the Strand Waterfront & Reef HQ Aquarium, as well as the Townsville Convention and Exhibition Centre, the hotel is ideally situated for both leisure and business guests.



Relax in one of our contemporary 4 star rooms, with a variety of room types available to suit business and leisure guests alike. Many rooms feature spectacular ocean or city views, some with their own private balconies. Selected room types offer king beds, spacious living areas and kitchenette facilities.

  • Standard Twin Room
  • Standard King Room
  • Executive King Room
  • 1-Bedroom Apartment
  • Executive Suite

Restaurant & Bar

Restaurant & Bar

The Sugar Shaker Restaurant

Opening times:
Breakfast 06:00 - 10:00hrs Monday - Friday, 06:00 - 10:30hrs Saturday, 06:30 - 10:30hrs Sunday
Dinner 18:00 - 21:00hrs

Located on level one of Hotel Grand Chancellor, The Sugar Shaker Restaurant is a favourite dining option, pairing the finest quality cuisine and beverages with gracious service, in a relaxed environment.  

The restaurant offers guests an extensive daily buffet breakfast and a sumptuous a la carte dinner menu, featuring a delicious range of seasonal menu items including a selection of the finest local market-fresh seafood.

Weddings & Events

Weddings & Events

Hotel Grand Chancellor Townsville offers six versatile meeting rooms, all featuring natural daylight, as well as our rooftop venue for special events.

Catering up to 180 delegates theatre style, including the latest AV technology, our meeting facilities are ideal for small to medium sized events, delivered by our professional onsite conference team. With a variety of banqueting menus to choose from, we can cater for a wide range of budgets and tastes.

With some of the best views in Townsville, Hotel Grand Chancellor Townsville sets a magical stage for your wedding. Every facet of your special day will be flawless, from the moment your guests begin to arrive until the evening’s last dance.  Your wedding day is a significant occasion and our stylish and sophisticated venues set the stage for an unforgettable celebration.

Allow our expert planners and caterers to ensure that every detail is perfect – from the perfect bridal bouquet to an exquisitely decorated reception venue and outstanding catering cuisine.

Hotel Grand Chancellor Townsville Reviews


Trudy Starkey

Best place to stay in Townsville. Very clean room excellent service. Walking distance to shops and cinemas Night clubs and Cowboys Leagues club.Fantastic view. Highly recommend.


Stacey Hartley

Loved my stay and will definitely be back! The services provided were first class, the food (breakfast buffet and room services) was beyond delicious, the views were gorgeous, the gym and pool were handy and all the staff were accommodating and so very helpful. Thank you for a lovely stay. Five stars all the way!

Hotel Grand Chancellor Townsville

Direct Contact Info

Hours: Always open

334 Flinders Mall
Queensland 4810

Enquiry Form